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Chamber of Commerce & Industry WA

With over 130 years of experience representing WA businesses, we’re ready to help with the resources and advice you need to succeed.

Employee Relations Helpline

Employee Relations Helpline

Get timely, reliable and practical employee relations advice on employment laws, the awards system and other human resource matters. CCIWA Members get unlimited access.

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Legal Services

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Workplace Health & Safety Services

Workplace Health & Safety Services

Unlock the potential of your business with our suite of staff training and development programs, crafted by workplace relations experts and tailored to your business needs.

Construction & Mining IR Services

Construction & Mining IR Services

We offer extensive, independent and practical industrial and labour relations support to the engineering, construction and mining industries.

Workplace Training & Development

Workplace Training & Development

Unlock the potential of your business with our suite of staff training and development programs, crafted by workplace relations experts and tailored to your business needs.

Apprenticeship Support Australia WA

Apprenticeship Support Australia WA

Our dedicated team specialises in assisting employers maximise the benefits of investing in apprenticeships and traineeships to build local skills for the diverse WA workforce. Our team of experts will provide all the advice, support and services you need — free of charge.

Work Integrated Learning – Internships

Work Integrated Learning - Internships

Tap into WA’s future workforce with our Work Integrated Learning – Internships program. This free service facilitates university student work experience placements for your business.

Industry Capability Network WA

Industry Capability Network WA

Connecting your business with mining, construction, infrastructure, defence and other major projects using the ICN Gateway.

International Trade Services

International Trade Services

Take your business global using our comprehensive suite of international trade services to streamline importing and exporting, reduce risks and identify international partners.

Retaining good staff involves more than money

When promoting the benefits of working at the organisation to candidates, don’t assume money is the key motivator.

While many employers think that money is the most important factor influencing a prospective employee’s decision to accept a position or not, it’s not always the case. While remuneration is important and can entice high-performers initially, it is not enough to retain them.

Research shows the key factors that lead to high staff retention rates include:

  • Providing challenging and varied work. Employees free to use their own judgement and initiative to solve problems and who are provided with a varied work portfolio are more inclined to maintain an interest in their work and remain motivated and engaged in the workplace.
  • Management and leadership teams engaging in open and honest communication that fosters a positive culture within the business, where employees are kept informed of business strategies, directions, outcomes, and significant changes. It is well established that businesses that involve their staff in business planning and decision making are more likely to have an engaged workforce and retain valued employees. Employees will also feel a sense of recognition if their views are taken into account.
  • Recognition and reward can increase an employee’s sense of self-worth and increase their loyalty to the business. Rewards do not have to be costly or involve additional payments or bonuses. But employers should ensure that any rewards provided to staff are appropriate to the individual. Not all employees exercise at the gym or follow sports, therefore discounted gym memberships or tickets to sporting matches are not suitable for all. Similarly, not all employees prefer a high salary if it comes at a cost (for example longer, less flexible hours). Salary and monetary entitlements need to be aligned with other attraction and retention strategies such as increased flexibility
  • Coaching and mentoring programs that help staff to assess their own performance by recognising their own strengths and developmental areas, as well as providing them access to training and development opportunities, can also improve retention rates of high-performing staff.
  • Internal health and wellness initiatives provide additional benefits to employees. Employee Assistance Programs that provide access to free or discounted counselling services for employees and their family members, access to an onsite gym or gym membership subsidies, healthy eating and exercise programs or the provision of fresh fruit can improve the health, happiness, motivation and retention of employees.

 

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